Frequently Asked Questions
Our cakes are sized between 6, 8 and 9.5 inches. They weigh from 0.5kg to 1.5kg depending on their sizes. For a rough estimate, a 0.5kg cake can serve up to 8 pax. You can find out more on our product pages in the description.
Our cakes contain eggs, dairy products and sometimes nuts. If you are allergic or intolerable to these items, do avoid them or you can contact us via Whatsapp at +65 8940 8349 to double check.
Yes, you may select the number of candles you require on the product itself before adding them to the cart. A knife will be included for all cake orders.
There will be a confirmation email sent to your email address after you have checked out. If you do not receive it, you may check your spam or junk folder to see if it is there. Alternatively, you may Whatsapp us at +65 8940 8349 and provide us with your email address and we will assist you with it.
We do not use pork or lard and our ingredients used are halal certified. But we are however not halal certified.
We accept Visa, Mastercard, American Express, Paypal and Paynow. Payment has to be made upon checkout, we do not offer cash on delivery.
Please take a photo of your order and contact us on Whatsapp at +65 8940 8349 within 24 hours. We will assist you immediately with a replacement or remedy.
Yes we do. We have a flat rate islandwide delivery fee of $10, free delivery above $100. If you require your order to be delivered within an hour, we have this service at $20. For more information, you may check out Delivery Information.
Unfortunately, self-collection is not available at the moment.
The latest time you can place your order for a time slot if an hour before on the same day. We have 4 time slots everyday: 9am – 12pm, 12pm – 3pm, 3pm – 6pm, 6pm – 9pm. For example, the latest you can order for same day standard delivery is 4.59pm for the 6pm – 9pm slot. We also have a 1-hour delivery option which is from 10am – 5.30pm daily.
We do not accept exchange of items due to hygiene purposes. Any request for refunds will be accessed and finally decided by us. All refunds and cancellations are subjected to a 5% fee.